Policies
At the National Learning Group (NLG), company number 10503505, we are committed to protecting the privacy and security of the personal data we handle. This policy outlines how we comply with the General Data Protection Regulation (GDPR) and other relevant data protection legislation.
The National Learning Group (TNLG) safeguarding policy and procedures 2023 have been created in line with the NSPCC’s safeguarding checklist.
National Learning Group (NLG) is committed to promoting diversity and ensuring equality in its online tutoring operations. We believe that a diverse and inclusive environment, where everyone has the opportunity to reach their full potential, benefits both our employees and the communities we serve.
At the National Learning Group (NLG), company number 10503505, we are committed to ensuring that we have a transparent complaints process where all complaints are handled fairly, consistently, and wherever possible resolved to the complainant’s satisfaction.
The National Learning Group (TNLG) is committed to being open, honest, and accountable. It encourages an open culture whereby individuals feel encouraged and confident to raise concerns relating to suspected misconduct at an early stage.
To enhance the tutoring experience for our students, we now require all tutors to provide a professional photo of themselves. This is particularly important for students with special educational needs (SEN), as many have expressed a preference for seeing their tutor before their first lesson to help them feel more at ease.
At National Learning Group, we are committed to providing high-quality tuition that meets the individual learning needs of each student. Our tutor assignment process ensures students are matched with the most suitable tutor based on academic requirements, learning style, and availability.