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National Learning Group Policies
Access the key policies that support how National Learning Group works with families, learners, tutors and partners. These documents cover safeguarding, privacy, complaints, equality, whistleblowing and tutor assignment standards.
Simple access to NLG’s key policies
Choose the policy you need below. Each card links directly to the relevant policy page so parents, tutors and partners can find the information quickly.
Data protection
Privacy Policy
How National Learning Group handles personal data, privacy rights and information shared through our website, forms and services.
Safeguarding
Safeguarding Policy
Our approach to learner safety, tutor checks, online lessons, reporting concerns and maintaining a safe tutoring environment.
Inclusion
Diversity & Equality Policy
How we support fair access, respectful practice and inclusive tutoring across our learners, tutors and wider team.
Ethical practice
Modern Slavery Policy
Our commitment to responsible working practices and the prevention of modern slavery within our operations.
Support
Complaints Policy
How parents, learners, tutors and partners can raise a concern and how NLG handles complaints fairly.
Speak up
Whistleblowing Policy
How concerns can be raised about wrongdoing, unsafe conduct or serious issues connected with our services.
Tutor matching
Tutor Assignment Policy
How NLG approaches tutor matching, tutor suitability and allocation for learners using our online tutoring service.
Need help finding the right policy?
If you are unsure which document applies, contact National Learning Group and our team will point you towards the right information.
Clear standards for families, tutors and partners
These policies support the way NLG delivers online tutoring, handles learner information and maintains safer working practices.
Safeguarding first
Our safeguarding approach is built around safer tutoring, clear reporting routes and DBS-checked tutors.
Transparent processes
Families and tutors can access clear policies covering complaints, privacy, equality and tutor assignment.
Easy access
This page brings the key documents together so users can quickly open the policy they need.
Looking for tutoring support?
Explore National Learning Group’s online tutoring services or book a £1 trial lesson to see how personalised support works.