Frequency Asked Questions
Most Common
Please call us anytime on 01434 239069, or fill in the contact form and one of our fantastic, friendly staff will give you a call to discuss how we can help!
We do not currently offer face-to-face tuition, although this is something that we will offer through 2025!
If a lesson is missed, our Make-Up Class (MUC) policy applies. Please visit How to use: Make Up Credits page for full details on rescheduling missed lessons.
Costs can vary depending on the type and level of tutoring required. To give you a precise figure, we need to understand your specific needs. To tailor a package to suit your needs and provide an accurate cost, please fill in the contact form on our website (https://nationallearninggroup.co.uk/contact/) or call us on 01434 239069.
Yes, we certainly provide support for adult learners. Our tutors can deliver bespoke one-to-one lessons to meet your specific needs. To understand your requirements better and discuss how we can assist you, please fill in our contact form at https://nationallearninggroup.co.uk/contact/ or call us on 01434 239069. One of our expert team will speak to you and guide you further.
General
Match the students learning needs to the tutors experience, specialism/ teaching style.
Depends on the students learning needs and also the manual nature of the allocations process. To find a tutor could take between 1-7 days depending on the students availability. Then the team have to update the software and complete the actual allocation, which could be a further 24 hours, depending on when the tutor was found.
Yes, it does, but if any lessons are missed (for any reason), they can be made-up at a later date, and even broken into smaller chunks to fit into tighter schedules.
We can certainly assist with that. Our tutors can provide valuable one-to-one feedback on exam papers. To arrange this, please fill in the contact form on our website (https://nationallearninggroup.co.uk/contact/) or call us on 01434 239069. We can guide you through the process and arrange the support that you need.
At the bottom of any marketing email from us, you will find an “Unsubscribe” or “Manage Preferences” link. Clicking this will allow you to opt out of future promotional emails. Alternatively, you can contact our support team at support@thenationallearninggroup.co.uk or call 01434 239069 to request removal.
While we don’t provide standard ‘crash courses’, our one-to-one tutoring approach is highly adaptable and can be tailored to intensive exam preparation. To discuss your specific needs and requirements, please fill in our contact form at https://nationallearninggroup.co.uk/contact/ or call us on 01434 239069 so we can guide you through how we can best support your exam preparation.
You can easily find the National Learning Group reviews on Trustpilot by visiting https://www.trustpilot.com/review/www.nationallearninggroup.co.uk. This link will lead you directly to the reviews and ratings of the National Learning Group.
I’m sorry to hear that you’d like to stop your subscription. Please send an email to support@thenationallearninggroup.co.uk detailing your request. Our support team will assist you with the cancellation process.
Exam Preparation
You can resit GCSE exams in 2025. According to the Department for Education, if you are unhappy with your results, you can enter for all GCSE subjects in summer 2025. You can also take autumn exams in GCSE English Language and Maths. Speak to your 6th Form or college to decide when it’s the best time for you to resit an exam.
Edexcel Exam Timetable 2025: All exam dates are published here:
- GCSE – Summer 2025 Final Timetable (pearson.com)
- GCSE – November 2025 Final Timetable (pearson.com) (for Maths and English resits)
GCSE Exam Dates 2025: The exams will take place from Monday 5th May until Friday 27th June, 2025.
This qualification is linear. Linear means that students will sit all their exams and submit all their non-exam assessment at the end of the course. Breakdown of the papers can be found here: AQA | GCSE | Physical Education | Specification at a glance
Mon 12th May – Fri 27th June 2025 confirmed exam timetable for A-level, AS, Level 3 certificates, Functional Skills, and Applied General exams. You can find more details on the AQA website: AQA | A-level & AS Exam Timetable 2025.
About The Lessons
We set up personalised sessions with your tutor using Zoom. These sessions are designed to be engaging and effective, focusing on key areas to maximise learning.
Yes, you should be able to access your learning materials from any device with an internet connection. If you encounter any issues, please email support@thenationallearninggroup.co.uk for further assistance.
Tutor Support
If you’re interested in becoming a tutor with National Learning Group, fill out the application form on our dedicated ‘Become a Tutor‘ page, or check job listings on platforms like Indeed or LinkedIn. Be sure to submit your application, including your CV and any relevant qualifications.
Between £14.01 to £22.50 on the UK side. Next Level range is different.
I would suggest you contact our HR department directly or email support@thenationallearninggroup.co.uk with your request. They will be able to help you further.
Payments
Payments are taken by direct debit on a regular date that suits you – in advance of lesson
To discuss payment options, we’ll need to understand your specific requirements better. Could you please fill out the contact form at (https://nationallearninggroup.co.uk/contact/) or call us on 01434 239069 and we can look at your situation and how we can help in more detail.
We don’t collect payment until after the first lesson has been successfully completed, once we set up the payment, it takes around 5 days to hit your bank, so often the first payment is for two lessons.